Deutsch English
BALLOONS UNITED

Shipping

Everything you need to know about our worldwide shipping

Neutral and discreet shipping

We always ship your order in discreet and neutral packaging. From the outside, it’s impossible to guess what’s inside the shipment. The sender's name on the shipping label is "M. & J. Dijkman".

For deliveries outside of the European Union we have to fill out a customs declaration and attach it to the outside of the package. We declare the content of the shipment as „Party Supplies“ to make sure your order gets processed by the customs as fast and easy as possible.

Shipping to packing stations, PO boxes or post offices

We also ship to packing stations, post offices, PO boxes, PickPost, etc. We only need all required information such as your post number, the number of the packing station, post office, PO Box, etc. If you don’t find the particular field while entering your address during the checkout process, just use the available fields like „company“ or the 2nd address row.

IMPORTANT: You need to choose the delivery method „DHL (with tracking / mit Sendungsverfolgung“ for delivery to packing stations, PO boxes or post offices!

Shipping outside the EUROPEAN UNION

The prices including tax only apply for member states of the European Union. For every other state, VAT won’t be charged, and the valid price is excluding tax. After entering the address at the end of the ordering process, the tax rate will be adjusted automatically.

When shipping to a Non-EU-country, additional taxes or charges (such as customs duties) accrue, which aren't included in our invoice or doesn't get handled by our company. You have to pay those additional charges at your responsible customs or tax authorities.

Shipping costs

The calculation of your shipping costs is based on the shipping weight. During your purchase the shipping weight is calculated automatically and the final shipping costs will be displayed before you place the order.

Delivery time

Unless it’s not specified differently in the the product, your order will be ready for dispatch within 1-2 working days. The estimated delivery time for your country will be displayed before you place the order.

Domestic Shipping (within Germany)

Postal Shipping (WITHOUT tracking)

€2.90

up to 1 kg
Delivery time: 1 - 2 working days

The shipment will be handled by Deutsche Post.
Tracking is not availbale.

Parcel Shipping (WITH tracking)

€4.90

up to 30 kg
Delivery time: 2 - 3 working days

The shipment will be handled by DHL.
After we dispatched your order you will auomatically receive a tracking link from DHL. You can also use the tracking option to change the delivery date and location.

 

International Shipping

Außerhalb Deutschlands bieten wir 3 verschiedene Versandarten an:

Postal Shipping (WITHOUT tracking)

starting from €4.50

up to 2 kg
Delivery time: depending on the recipient country

The shipment will be handled by the postal organization which is responsible in the recipient country.
Tracking is not availbale.

Parcel Shipping (WITH tracking)

starting from €13.90

up to 30 kg
Delivery time: depending on the recipient country

The shipment will be handled by the postal organization which is responsible in the recipient country.
After we dispatched your order you will auomatically receive a tracking link from DHL.

EXPRESS Shipping (WITH tracking)

starting from €20.00

up to 30 kg
Delivery time: 1 - 4 working days

The shipment will be handled by DHL Express.
After we dispatched your order you will auomatically receive a tracking link. You can also use the tracking option to change the delivery date and location.

You can calculate and check the actual shipping costs & delivery times for your country in your shopping cart at all times.
Before you finish the order you will have the opportunity to check the final shipping costs again and to pick the shipping option and carrier of your choice.